You are given a forwarding number that is unique to you. Any calls received on that line will make your screen pop up here at POSH and the call will be answered in your company name.

This is up to you – you control the forwarding facility on your telephone line via your phone’s keypad. You can choose to send all calls to us, or just the ones when your line is engaged or unanswered.

Your call is passed to one of their three teammates. Each one has all your information in front of them prior to answering the call. All POSH Receptionists work in small groups of four to ensure continuity of service.

No – we know you don’t want to be tied into a long-term contract. After the one week trial there is a three-month minimum contract. Thereafter, we require one month’s notice to close your account from the date of your next invoice.

Your POSH Receptionist has a log immediately to hand. You also have, via your online portal and app, access to a real-time updated log of all calls and messages from the past three months.

From 6.00pm until 08.30am the next morning, your calls will forward to our voicemail system, where your POSH Receptionist will have recorded a personalized greeting message for you. For support outside of these hours, talk to us about our evening, weekend and 24/7 solutions.